Commuter & Service & Repair May 2015

Planting Your Spring Commuter Crop

Commuting is a win-win-win situation—a great form of physical exercise, a way to save gas money, and beneficial for the planet. In this issue, you’ll find information about identifying different types of commuters, a look at customer service across multiple industries, and suggestions for simple, low-cost things that commuters can do to keep their bikes operating safely and efficiently.

-Denise & Laura, Accounting

  • Tech Tips & Info
    Change The Oil, Not The Engine
    May 2015

    Change The Oil, Not The Engine

    Service and repair can be the key to getting new commuters into your shop to drive profitable sales.

  • Exploring the Industry
    Good Service Is Good Business
    May 2015

    Good Service Is Good Business

    In today’s economy, providing your customers with world-class customer service is the key to staying ahead of your competitors—no matter the industry.

  • Exploring the Industry
    Understanding Your Commuting Customers
    May 2015

    Understanding Your Commuting Customers

    The cast of characters that make up your shop’s commuter demographic all have specific needs that can either help get them started or help them keep riding.