Service Summit

Jan 27–29, 2019
Portland, OR
Increase the profitability of your shop’s service center! Learn from industry experts — leave with strategies and tools that you can implement right away to help your service center reach its full potential.

Join QBP as we bring some of the top minds in shop service strategy at our first Service Summit of this travelling series. This business school is geared towards shop and service department leadership and will include strategies and tools that you can implement to increase profitability.

Expert-led sessions on:

  • Service Writing
  • Calculating, Setting, & Measuring Labor Rates
  • Service Menu Pricing and Curation
  • Setting Up for Profitability & Efficiency
  • Establishing the Global Value of your Service Department
  • Preparing your Shop for Ebikes
  • And more!

Click here to view the course list.

Registration

Registration Fee Dealer's Choice Discounted Registration Fee*
$425 $375

 

*Retailers who have placed a Dealer’s Choice order with Jagwire, iSSi, SRAM, or DT Swiss at the time of registration will receive a $50 discount on registration.

Event registration fee includes 12 Service Summit classes along with a Welcome reception on Sunday, Dinner and Keynote on Monday, and lunch on both days of education.

Contact events@qbp.com with any questions.

                                                                                                                               

Registrations will be acepted until the event reaches capacity or through Friday, January 11.

Early registration is encouraged to secure your seat!

Registration is open to QBP accounts only.

Schedule

6 - 9 pm

Registration & Event Check-In

Location: Sheraton Portland Airport Hotel
7 - 9 pm

Welcome Reception

Grab a drink or dessert after a day of travel with your fellow

Service Summit attendees and speakers before diving into two full days of
education.

Location: NorthStar, Sheraton Portland Airport Hotel
7:30 - 8:30 am

Registration & Event Check-In

Location: Sheraton Portland Airport Hotel
8:30 am - 5:30 pm

Education

This education teaches retailers how to implement the processes and metrics needed to monetize the services that they offer in their businesses. Click here to see classes.

Location: Sheraton Portland Airport Hotel
12:30 - 1:30 pm

Lunch

Location: Sheraton Portland Airport Hotel
5:30 - 7:30 pm

Dinner

Wrap up a full day of education by joining your fellow attendees for a seated dinner and keynote address.Hear Brett Flemming of Efficient Velo Tools speak about the importance of implementing business-focused changes within a service department. He’ll also tell a few stories about how he’s personally used much of what we’ll cover at Service Summit to find success within his career.

Location: Sheraton Portland Airport Hotel
8:30 am - 5:30 pm

Education

This education teaches retailers how to implement the processes and metrics needed to monetize the services that they offer in their businesses. Click here to see classes.

Location: Sheraton Portland Airport Hotel
12:30 - 1:30 pm

Lunch

Location: Sheraton Portland Airport Hotel

Getting Around

Event Venues

Venue

Sheraton Portland Airport Hotel

8235 NE Airport Way

Portland, OR 97220

 

Take advantage of the discounted room rates starting at $149/night while inventory lasts. Make your reservation by calling (503) 281-2500 and reference "Service Summit".

Deadline to book the discounted rate is January 4, 2019 but we recommend reserving yours as early as possible to secure savings.

Website

Event Support